Policies

Prep for Lash/Brow/Facial Services 

please ensure to remove all makeup before your appointment to the best of your abilities 

Prep for Wax Services 

3-4 week hair growth is required to ensure an efficient and smooth ( least painful) experience.
Please do not apply any serums, acids, or scrubs 24hrs prior to your appointments. 
Please discontinue the use of any acne medications 30 days prior to your wax app ointment (only to the areas that are being serviced)
Please arrive fresh and properly cleansed as it is crucial to providing a comfortable service.

Late/No Shows/ Cancellations:

Anyone who arrives to the treatment room 10 minutes after their appointed time mat be asked to reschedule their appointment 
Anyone who arrives 30 minutes after your appointed time will have to forfeit their deposit and MUST rebook. (NO SHOW FEE)
If you made your appointment, you agreed to these very Terms & Conditions.

Rescheduling:

All deposits are non-refundable. If for any reason you need to reschedule, please notify MOONSTONE MEADOW ESTHETICS 6 hours prior to your appointed time. Any rescheduling made 6 hours or more before your appointment time will result in your deposit being put toward your rescheduled appointment. If you reschedule after the 6 hour period, your deposit will not count towards your rescheduled appointment and another deposit will be needed to book your appointment. 
If you made your appointment, you agreed to these very Terms & Conditions.

Payment:

There is a $10 deposit required for ALL appointments. The $10 deposit does count towards your appointment, you pay the remaining balance at the end of your appointment.  ALL deposits are non-refundable, this covers canceled appointments & ANY appointment changes made after booking. All services require a deposit and under any circumstances, you can not get that deposit back unless MOONSTONE MEADOW ESTHETICS cancels your appointment. All deposits are also nontransferable unless the existing service equates to the new service requested. 
If you made your appointment, you agreed to these very Terms & Conditions.

Studio Rules

Please arrive to your appointment alone unless you are accompanied by your parent or guardian. Anyone who is not receiving a service will be asked to wait outside of the treatment room. If you disregard these rules & regulations YOU WILL NOT be serviced and may be at risk of being denied service in the future. MOONSTONE MEADOW ESTHETICS is NOT responsible for any allergic reactions, if not listed above. After your service is complete and you leave the premises there is NO REFUND. Please understand that ANY deposit made is NONREFUNDABLE, unless MOONSTONE MEADOW ESTHETICS cancels.
If you made your appointment, you agreed to these very Terms & Conditions.